{"id":95,"date":"2024-08-26T21:28:47","date_gmt":"2024-08-26T21:28:47","guid":{"rendered":"https:\/\/www.ofhlonline.org\/courses\/?page_id=95"},"modified":"2024-08-26T21:28:47","modified_gmt":"2024-08-26T21:28:47","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.ofhlonline.org\/courses\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Refund and Returns Policy for Digital eCourses<\/h3>\n\n\n\n<p><strong>Effective Date: January 01, 2024<\/strong><\/p>\n\n\n\n<p>Thank you for choosing our digital eCourses! We strive to offer high-quality educational content and a satisfying learning experience. Please review our refund and returns policy carefully.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. <strong>Digital Product Nature<\/strong><\/h4>\n\n\n\n<p>Given the nature of digital products, once a course has been accessed or downloaded, it is considered used. This policy is designed to provide clarity on refunds and returns for our eCourses.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. <strong>Refund Policy<\/strong><\/h4>\n\n\n\n<p><strong>2.1 Eligibility for Refunds<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Course Not Accessed:<\/strong> If you have purchased a course and have not accessed any part of it, you are eligible for a full refund within [14] days of purchase.<\/li>\n\n\n\n<li><strong>Technical Issues:<\/strong> If you encounter technical issues preventing access to the course, please contact our support team within [7] days of purchase for assistance. If the issue cannot be resolved, a full refund may be issued.<\/li>\n<\/ul>\n\n\n\n<p><strong>2.2 Non-Refundable Situations<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Course Accessed:<\/strong> If you have accessed or started the course, no refunds will be issued.<\/li>\n\n\n\n<li><strong>Change of Mind:<\/strong> Refunds are not provided if you simply change your mind about the course.<\/li>\n\n\n\n<li><strong>Course Completion:<\/strong> Once you have completed more than [50]% of the course, refunds will not be issued.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">3. <strong>Return Policy<\/strong><\/h4>\n\n\n\n<p>Since our products are digital and delivered electronically, we do not accept returns of digital eCourses.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4. <strong>Requesting a Refund<\/strong><\/h4>\n\n\n\n<p>To request a refund, please contact our customer support team at [<a>support@ofhlonline.org<\/a>] with the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order number<\/li>\n\n\n\n<li>Purchase date<\/li>\n\n\n\n<li>Reason for refund request<\/li>\n<\/ul>\n\n\n\n<p>Please note that refunds will be processed back to the original payment method used during the purchase within [5-10] business days of approval.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">5. <strong>Exceptions<\/strong><\/h4>\n\n\n\n<p>In rare cases, we may make exceptions to this policy based on individual circumstances. Please contact us if you believe your situation warrants special consideration.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">6. <strong>Contact Us<\/strong><\/h4>\n\n\n\n<p>For any questions or concerns regarding our refund and returns policy, please reach out to our customer support team:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong> [support@ofhlonline.org]<\/li>\n\n\n\n<li><strong>Phone:<\/strong> [941-269-2765]<\/li>\n\n\n\n<li><strong>Support Hours:<\/strong> [e.g., Monday to Friday, 9 AM &#8211; 5 PM PST]<\/li>\n<\/ul>\n\n\n\n<p>Thank you for understanding our policy. We are committed to providing you with valuable and enjoyable learning experiences.<\/p>\n\n\n\n<p><strong>Organization For Higher Learning<\/strong><\/p>\n\n\n\n<p><strong>133 West 6th Street Tempe AZ 85281<\/strong><\/p>\n\n\n\n<p><strong>https:\/\/ofhlonline.org<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy for Digital eCourses Effective Date: January 01, 2024 Thank you for choosing our digital eCourses! We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-95","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ofhlonline.org\/courses\/wp-json\/wp\/v2\/pages\/95","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ofhlonline.org\/courses\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ofhlonline.org\/courses\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ofhlonline.org\/courses\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ofhlonline.org\/courses\/wp-json\/wp\/v2\/comments?post=95"}],"version-history":[{"count":1,"href":"https:\/\/www.ofhlonline.org\/courses\/wp-json\/wp\/v2\/pages\/95\/revisions"}],"predecessor-version":[{"id":96,"href":"https:\/\/www.ofhlonline.org\/courses\/wp-json\/wp\/v2\/pages\/95\/revisions\/96"}],"wp:attachment":[{"href":"https:\/\/www.ofhlonline.org\/courses\/wp-json\/wp\/v2\/media?parent=95"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}